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Terms of Use

 

Introduction:

Welcome to Pretty Pointy website and application. This website is owned and operated by Burqan Projects for Communications and Information Technology Co. (hereinafter referred to as Pretty Pointy or "Our Website" or "Application" or "Us" or "Our"). By visiting our website or downloading the application and accessing the information, resources, services, products, and tools that we provide through our partners, you understand and agree to accept and comply with the following terms and conditions as set out in this Policy (hereinafter referred to as "User Agreement").

This agreement is in effect as of Jan 10, 2018.

We reserve the right to change this user agreement from time to time without notice. You acknowledge and agree that it is your responsibility to review this User Agreement periodically to identify any modifications. Your continued use of this site after these amendments will constitute a confirmation and approval of the modified terms and conditions.

The use and the responsible Behavior:

By accessing our website and accessing the information, resources, services, products and tools that we provide to you through us or through our partners, either directly or indirectly (hereinafter referred to as "Platform"), you agree to use this platform only for purposes as permitted by (a) these terms of user agreement, and (b) applicable laws and regulations and generally accepted online practices and guidelines.

General Provisions:

Pretty Pointy is a public service on the Internet and through a special application on smartphones that gives users the opportunity to identify and search for women's salons, beauty centers, spa and specialized beauty clinics (hereinafter referred to as Partners or Service Providers) located in the cities of Saudi Arabia or to provide and organize all information related to women's beauty services provided by our partners in a unique way in the region through which to make the right decision, to identify the required services, and then to make a reservation request without having to bother call, wait or pay online. It also gives you access to the best offers, discounts, and packages available from our partners. All this and more are available in one place and with high technology.

The following terms and conditions will be used to ensure the security of the electronic use of the site or application that applies to all users and partners.

The new user agrees, upon registration, to read, understand and accept these terms and conditions. These terms and conditions apply to all registered users on our website and to the mobile application, even if the use or access to the application or the site is from outside the Kingdom of Saudi Arabia.

The user agrees to the terms and conditions by confirming on reading the statement (by ticking in the appropriate box) on the website or application.

Pretty Pointy website and mobile application database are copyrighted, prohibited from copying, revising, reproducing or engineering without the consent of the Pretty Pointy team.

Pretty Pointy App is not a provider of beauty services:

Our website and mobile application is considered as an intermediary / advertising / marketing platform for third parties that brings together women's beauty service clients, service providers and partners from women's salons and beauty centers, so that women and girls can see all information, photos, services, prices and offers of service providers/partners and the possibility of ordering these services directly. We do not receive any commissions through reservations made between the customers and partners, but we collect monthly fees from our service providers and partners who are registered in our site against the publishing of all data, images, and services provided by them. Such data, information, and images are under their full responsibility and therefore we do not exercise any supervision on the quality, integrity or reliability of the Services. The sole responsibility for updating such data, information, prices and images is solely on the Service Providers and Partners, without any liability on the site of Prettypointy.com. We strive to select the best cosmetic centers in the region and provide information transparently to avoid any problems between users and partners. We welcome any feedback we may be able to contribute to develop or draw the attention of service providers to avoid it.

If you request a reservation through our website or application, you understand that we are acting as a mediator between you and your partner/service provider. We facilitate reservation only through the platform and thus send your personal information and reservation information to your partner/service provider and confirm the reservation or cancellation process by text and electronic messages without guaranteeing that you have received the service or the mentioned price.

We do not take any responsibility for the information accuracy provided to us by our partners whether it is related to prices or type of services and we cannot control them or verify their accuracy and the partners and service providers are fully responsible for updating this information and we at Prettypointy.com do not endorse any quality or level of service.

So that you understand the following:

1- In order to access the platform, you may need to provide some information about yourself (such as identification, contact details, etc.) as a part of the registration process, or as a part of your ability to use the platform. You agree that any information you provide / submit will always be accurate, correct and up-to-date. You will be able to view all information and images without having to register on the site or application. Registration will be required in the following cases, for example (request a service reservation, comment or evaluation, add to favorites, request new news, etc.).

2- You are responsible for maintaining the confidentiality of any login information associated with any account you use to access our platform. Accordingly, you are responsible for all activities that occur in your account.

3- Accessing to (or attempting to access) any of our platforms by any means other than the means we provide, is strictly prohibited. You specifically agree not to access (or attempt to access) any of our Platform through any automated, unethical or non-traditional means.

4- Engaging in any activity that disrupts or interferes with our platform, including the servers and/or networks in which our platform is located or is connected, is strictly prohibited and we are entitled to take legal action in the event that this occurs.

5- Attempting to copy, duplicate, reproduce, sell, trade, or resell our Resources is strictly prohibited.

6- You are solely responsible for any consequences, losses or damages we may be exposed to directly or indirectly because of any unauthorized activities you undertake, as described above, and you may be liable.

7- We may offer many open communication tools on our website and application, such as blog comments, blog posts, public chat, forums, message boards, newsgroups, service and product evaluations, opinions, various social networking services. In general, we monitor the content posted by users through different communication tools, which means that if you choose to use these tools to deliver any kind of content to our website or application, it is your personal responsibility to use these tools responsibly and ethically. By posting information or using any open communication tools as stated, you agree that you will not take, publish, share or distribute any of the following contents:

A- Illegal, threatening, defamatory, offensive, harassing, humiliating, intimidating, fraudulent, deceptive, racist, or containing any language that is suggestive, inappropriate, or expressive in contravention of public sentiment.

B- Infringes any trademark, patent, trade secret, copyright, or other proprietary rights of any third party.

C- Contain any type of unauthorized or unwanted advertising.

D- Impersonate any person or entity, including any staff or representatives of Pretty Pointy.

In our sole discretion, we reserve the right to remove any Content if we feel in our judgment does not comply with this User Agreement and any content we feel is offensive, harmful, unacceptable, inaccurate, or infringing any copyright or other trademark. We are not responsible for any delay or failure to remove this content. If you post content that we choose to remove, you agree to such removal and agree to waive any claim against us.

8- We take no responsibility for any content posted by you or any third-party users or partners on our website or application. However, any content posted by you using any of the open communication tools on our website, provided that it does not infringe any copyrights or trademarks of a third party, becomes the property of Pretty Pointy and, as such, gives us the right, irrevocable, worldwide, free of property rights, an exclusive license to reproduce, modify, adapt, translate, post, publicly display and / or distribute as we deem appropriate. This only refers to and applies to content posted by open communication tools as described, and does not refer to information provided as part of the registration process necessary for the use of the platform.

9- You agree to indemnify and hold harmless of the Pretty Pointy website, its parent company, its subsidiaries, directors, officers, representatives, employees, partners, donors, agents and licensors from and against all losses, expenses, damages, costs and fees arising from any breach of this user agreement or non-fulfillment of any obligations relating to your account that you or anyone incurred using your account. We reserve the right to take an exclusive defense of any claim for which we are entitled to compensation under this user agreement. In the event of any such occurrence, such cooperation shall be provided to us as reasonably requested by us.

Rules of Reservation and Cancellation:

Any user can see the content, photos and all information about partners from beauty salons and centers, spa and other women's beauty services. However, the reservation process requires that the user be registered through our website or application.

In case of reservation through the website or application, you accept the privacy policy and terms of the contractual relationship with our partner/service provider.

A text message will be sent to the registered mobile number and an email to your email address containing the reservation information to the customer to be confirmed by the partner/service provider and sending confirmation. You can contact our partner/service provider by opening the chat service or using one of the available contact methods.

The payment of the required amount for the booked services will be fully and directly paid to the partner/service provider and we are not responsible for the credibility of those prices.

You can modify or cancel the confirmed booking three hours before the scheduled time through the platform and we as Pretty Pointy, are entitled to cancel the account of any user without notice in the following cases:

1- If you cancel your reservation through your account more than 3 times within one month or more.

2- If you don’t show up more than 3 times at your bookings, the account will be canceled and blocked and you will not be able to make any other reservations. Please contact us if you wish to reactivate your account.

The client must show up at least 10 minutes before the appointment time. The service provider/partner has the right to cancel the reservation, or do not provide you the booked services, or serve you with at a time less than that specified on the site.

The service provider/partner may use direct contact with the customer via (open chat, mobile calls, e-mail) after making a reservation, and in case they need to discuss further details related to the reservation or the booked service.

Ratings and Feedback:

The platform allows any customer to evaluate the service and experience and give a feedback after service completion. This evaluation is based on specific questions, each one containing a rating (stars), after which the rate of all evaluations of saloon services is calculated by real clients who have tried these services.

The total rating scores will be mentioned under the name of each partner or service provider on our website and application so that all future clients can see the quality and level of partner’s service.

Compensation and Claims:

In the event of any problem is existed with the services provided by the partners, you have the right to submit a claim or compensation agreed between you and the partners directly and at the same time as you are with the service provider and you are not entitled to claim any compensation of any kind from Pretty Pointy.

You can also communicate with our customer service if you have any comments/complaints on the service provided by our partners/service providers and we will do our utmost to help and find a suitable solution for all parties without any responsibility.

Limitation of Warranties:

By using our website or application, you understand and agree that all the contents of the platform are provided by our partners (Beauty Salons, beauty centers, spa, or any other partners) and are under their full responsibility and that we, as Pretty Pointy are just a mediator and an advertising and marketing platform that brings partners and users together. This means that we do not represent or warrant the following:

1) Using our platform will meet your needs or requirements in a holistic manner.

2) Using our platform will be uninterrupted, timely, secure or free from errors.

3) The information obtained through our platform will be accurate or reliable as all of them come through the partners and we do not guarantee that they are free from any defects, especially the prices, where all updates are only under the responsibility of the partners.

4) Any defects in the operation of the platform or one of its functions and if this happens we will repair or correct them as soon as possible.

Furthermore, you understand and agree that:

5) Any content downloaded or obtained through the use of our platform is in accordance with your own judgment and risks, and that you are solely responsible for any damage to your computer or other smart devices for any loss of data that may result from the download of such content.

6) No information or advice, express, implied, oral or written, obtained from Prettypointy.com or through our application or platform, may create any warranty or condition of any kind, except those provided expressly stated in this user agreement.

Limitation of Liability:

In conjunction with the identification of warranties as described above, you understand and expressly agree that the website and application of Pretty Pointy does not request any amounts of money by users for the reservation of the services and that all amounts are paid in full and direct to the Partner so you are not entitled to claim any amount, if existed, for the use of the products and/or services offered on the Prettypointy.com website or the application and we shall not be liable for any direct, indirect, incidental, consequential or exemplary loss or damage that you may incur as a result of using our platform or as a result of any changes or Loss of data or corruption, loss of access, or interruption to the maximum extent applicable to the limitation applicable to liability laws.

We, at Pretty Pointy, are very keen to collect information and services from qualified and high-quality partners so that everyone can benefit from these services in the right way and without any responsibility for the type of service or information.

Copyrights/Trademarks:

All content and materials available on Prettypointy.com and the application, including but not limited to text and graphics, website name, logo, images, and logos are the intellectual property of Pretty Pointy and are protected by copyright and trademark law in force. Any improper use, including but not limited to the reproduction, distribution, display or transmission of any content on this site is strictly prohibited unless specifically authorized by the management and officials of Prettypointy.com. The User may print, download or share the content only if it is for a personal and non-commercial purpose.

Transfer of Ownership:

Prettypointy.com may move or transfer all rights and obligations arising from this agreement, in any manner it deems fit, and for any reason it deems appropriate, to any legal entity, current or future, of any form, subject to its supervision or in the event of changing its legal center to the new company that will be formed on the impact of this change. You shall be notified of such transfer or change to the legal status of Pretty Pointy, and shall in no way affect your rights and obligations arising out of this agreement. You may not move or transfer ownership of any of the rights of Pretty Pointy or assign any of its duties under this agreement, in whole or in part (including through incorporation or force of law), without its prior written consent. If the duties are moved, transferred or delegated in the manner permitted by these provisions, these provisions are binding on all your assignees (including any assignee for all of your assets and any heir through incorporation or force of law).

Termination of use:

You agree that we may, in our sole discretion, suspend or terminate your access to all or part of our website or platform with or without notice and for any reason, including, without limitation, breach of this user agreement. Any activity suspected of being illegal, fraudulent or abusive may result in the termination of your relationship and may be forwarded to appropriate law enforcement authorities in Saudi Arabia. Upon suspension or termination, your right to use our platform will cease immediately, and we reserve the right to remove or delete any information you may have in a file with us, including any account or login information.

 

The user can also cancel the account by accessing the settings and choosing to delete the account or send an email to the email below and we will delete the account as soon as possible.

Customer.service@prettypointy.com

Notice of trademark rights:

Pretty Pointy website and its mobile application include trademarks, trade names, trade appearance, service marks, domain names, and other proprietary references (collectively referred as "marks") owned or licensed by us. You agree, except in cases referred to in an addendum to this Agreement, that no right, title, license, authorization, or interest of any kind with respect to such marks are given, transferred, acquired, or intended to be given, transferred to or obtained by you as a result of the implementation of this agreement, or part of it, or its application or non-application. You are strictly prohibited from contesting or denying the validity of our right to own or license the trademarks, and you are prohibited from encouraging or supporting others, directly or indirectly, to do so throughout the validity of this agreement and after the expiry of this period. You are also prohibited from using the marks in any way that would diminish its value or harm its reputation. You are prohibited from using or registering a domain name that is similar or similar to any of the trademarks.

Governing law:

This site is controlled by Pretty Pointy management located in our offices in Saudi Arabia, Eastern Province, Al Khobar and our website or application can be accessed by most countries around the world. As each country may have laws that may differ from those in Saudi Arabia, you agree, by accessing our website, that the laws and regulations in force in Saudi Arabia, regardless of conflicts or differences of laws in other countries, all matters relating to the use of this site and the use or reservation of any products or services through this site or application.

Further, any action to enforce this user agreement shall be provided in courts in Saudi Arabia, provided that you agree to personal jurisdiction by these courts and waive any judicial, spatial or unsuitable objections to these courts.

Guarantee:

Unless expressed otherwise, Prettypointy.com expressly disclaims all warranties and conditions of any kind, either express or implied, including but not limited to warranties and conditions of marketing or suitable for a particular purpose and non-infringement.

Contact us:

If you have any questions regarding our Terms of Use, you can contact us using the information below.

Note: This Terms of Use contains an English version which has been translated by an accredited office. In the event of any conflict or difference between the two languages, the Arabic version shall be the one in force.

Prettypointy.com

Al Bandariah District, Prince Faisal Bin Fahad Road, AL Bandariah Centre.

P.O. Box 8555-34424, AL Khobar 3194, Kingdom of Saudi Arabia.

Tel. +966 13 8303697 / +966 509800750

Customer.service@prettypointy.com